01 Information We Collect
Data you provide directly:
- Name and email address submitted via booking or contact forms
- Service type, preferred dates, and scheduling preferences
- Any messages or correspondence sent to us
Data collected automatically:
- IP address and browser/device type
- Pages visited, time on site, and referral URLs
- Cookie and analytics data (see Section 5)
02 How We Use Your Information
- To process and manage your booking requests and enquiries
- To respond to messages and provide customer support
- To send booking confirmations and service notifications
- To improve our website, services, and user experience
- To comply with applicable legal obligations
- To prevent fraud and ensure website security
We do not sell, rent, or share your personal data with third parties for their own marketing purposes.
03 Legal Basis for Processing
Where GDPR or equivalent law applies, we rely on the following bases:
- Contract — to fulfil a service booking you've made with us
- Legitimate interests — to run and improve our business, balanced against your rights
- Consent — for optional communications where you've opted in
- Legal obligation — where processing is required by law
04 Sharing of Information
We do not sell or trade your personal information. We may share it only in these limited cases:
- Service providers who assist in our operations (e.g. email platforms), under strict confidentiality agreements
- Legal requirements — if required by law, court order, or government authority
- Business transfers — in the event of a merger or acquisition, with appropriate notice
05 Cookies & Tracking
We use cookies to improve site functionality and analyse traffic:
- Essential cookies — required for the site to function
- Analytics cookies — help us understand how visitors use the site (e.g. Google Analytics)
- Preference cookies — remember your settings
You can manage or disable cookies through your browser at any time. Some features may not work if cookies are disabled.
06 Data Retention
We retain personal data only as long as needed for the purposes described here or as required by law. Enquiry and booking data is typically kept for up to 24 months. You may request deletion at any time (see Section 7).
07 Your Rights
Depending on your jurisdiction, you may hold the following rights over your personal data:
Request a copy of the data we hold about you.
Ask us to correct inaccurate or incomplete data.
Request deletion of your personal data.
Ask us to limit how we use your data.
Receive your data in a structured, readable format.
Object to processing based on legitimate interests.
To exercise any right, email info@scrubly.info. We will respond within 30 days.
08 Data Security
We apply appropriate technical and organisational safeguards to protect your personal data against unauthorised access, loss, or misuse. No internet transmission is entirely secure, but we take every reasonable precaution to protect your information.
09 Children's Privacy
Our website and services are not intended for anyone under 16. We do not knowingly collect data from minors. If you believe we hold data about a child, contact us immediately and we will delete it promptly.
10 Changes to This Policy
We may revise this policy from time to time. The effective date at the top will always reflect the latest version. Continued use of our website after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.
11 Contact
Questions, requests, or concerns about this Privacy Policy?
- Website: scrubly.info
- Email: info@scrubly.info